E-commerce & Shopify Retail

Scale order tracking, refunds & cart recovery on Voice and Chat

Transform your retail customer support. Swarvo AI integrates with Shopify to answer shipping queries, qualify refunds, and call abandoned cart users to recover lost sales.

Core capabilities

Order Tracking

Allow users to check order status, delivery partners, and ETA in real time.

Refund Qualification

Ask standard return questions, process return tickets, and sync details with Shopify.

Cart Abandonment Calls

Call high-value cart abandoners with custom promo codes to boost conversion rates.

Shopify Support AgentLive simulation
Voice Call
Simulated Voice Latency: 800ms
Courier System CheckedRider Details Emailed
18%Cart recovery rates
70%Fewer support tickets
800msUltra-low voice latency
95%Delivery query accuracy

Plans & Calculator

🌐 Global Market (INR ₹)

Predictable billing. Scaled to your workload.

Pay only for active conversation minutes. Compare costs against traditional options and choose a tailored plan.

Cost comparison calculator

You save
₹22,500
per month25% cheaper
Monthly minutes
10,000min
1K25K50K75K100K
Swarvo AI
₹67,500/mo

₹6.75/min

Human / BPO
₹90,000/mo

₹9.00/min · Salary, overheads & infra

No commitment · Cancel anytime

Free

Start at zero cost with free credits, then pay only for what you use

Free
₹100 free credit included
Billed at ₹6/min after credit
No commitment, cancel anytime

Free includes:

  • ₹100 free starter credit
  • Usage billed at ₹6 per minute
  • Inbound & Outbound support
  • Standard voice models
  • Standard email support

Starter

Great for small businesses and startups looking to get started with AI

₹3,625/month
₹4,000 call wallet (₹3,625 + ₹375 free)
2 concurrent calls
Usage billed at ₹6/min

Starter includes:

  • ₹4,000 call wallet (₹3,625 + ₹375 free)
  • 2 concurrent calls
  • Usage billed at ₹6 per minute
  • Custom system prompts & rules
  • Standard email support
Most Popular

Business

Best value for growing businesses that need more advanced features

₹33,750/month
5,000 minutes/month included
Ultra-low latency models
Advanced CRM integrations

Everything in Starter, plus:

  • Advanced Hubspot/Salesforce sync
  • Live call handoff to humans
  • Custom voice cloning (1 voice)
  • 90-day call history retention
  • Priority Slack & email support
Enterprise Custom Plan

Enterprise

Custom volume-based pricing for enterprise-scale workloads

Custom/month
5,000+ minutes/month
Dedicated private cloud hosting
Custom API & Webhooks
Volume Rate₹5.50/ min

Starting rate for 5,000+ mins/month

Goes as low as ₹4.00 for 50k+ minutes

Everything in Business, plus:

  • Custom SLA commitments (99.9%)
  • Dedicated account manager
  • Custom fine-tuned voice models
  • Unlimited call history retention

24/7 Phone & Slack support

Swarvo-CT

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