--:-- in India
E-commerce & Shopify Retail

Ecommerce

Scale order tracking, refunds & cart recovery on Voice and Chat

The Challenge

Online stores struggle to handle thousands of repetitive support tickets regarding tracking, refunds, and cart abandonment, resulting in slow response times and lost sales.

The Solution

Shopify-integrated Swarvo AI agents answer delivery status questions in real time, process returns, and proactively call high-value cart abandoners to recover lost sales.

Key Outcomes & capabilities

Order Tracking

Allow users to check order status, delivery partners, and ETA in real time.

Refund Qualification

Ask standard return questions, process return tickets, and sync details with Shopify.

Cart Abandonment Calls

Call high-value cart abandoners with custom promo codes to boost conversion rates.

Showcase Walkthrough

Watch Swarvo AI in action automating front-line customer workloads.

18%Cart recovery rates
70%Fewer support tickets
800msUltra-low voice latency
95%Delivery query accuracy

Plans & Calculator

🌐 Global Market (INR ₹)

Predictable billing. Scaled to your workload.

Pay only for active conversation minutes. Compare costs against traditional options and choose a tailored plan.

Cost comparison calculator

You save
₹22,500
per month25% cheaper
Monthly minutes
10,000min
1K25K50K75K100K
Swarvo AI
₹67,500/mo

6.75/min

Human / BPO
₹90,000/mo

9.00/min · Salary, overheads & infra

No commitment · Cancel anytime

Starter

Great for small businesses and startups looking to get started with AI

₹3,625/month
500 minutes/month included
Standard voice models
Basic dashboard analytics

Starter includes:

  • Unlimited concurrent calls
  • Custom system prompts & rules
  • Inbound & Outbound support
  • 14-day call history retention
  • Standard email support
Most Popular

Business

Best value for growing businesses that need more advanced features

₹33,750/month
5,000 minutes/month included
Ultra-low latency models
Advanced CRM integrations

Everything in Starter, plus:

  • Advanced Hubspot/Salesforce sync
  • Live call handoff to humans
  • Custom voice cloning (1 voice)
  • 90-day call history retention
  • Priority Slack & email support

Enterprise

Advanced plan with enhanced security and custom tailored pricing for scale

Custom Pricing
Custom volume-based minutes
Dedicated hosting option
Custom API & Webhooks

Everything in Business, plus:

  • Custom SLA commitments
  • Custom fine-tuned voice models
  • Dedicated account manager
  • Unlimited history retention
  • 24/7 Phone & Slack support
Enterprise Custom Plan

Enterprise

Custom volume-based pricing for enterprise-scale workloads

Custom/month
5,000+ minutes/month
Dedicated GCP private hosting
Custom API & Webhooks
Volume Rate₹5.50/ min

Starting rate for 5,000+ mins/month

Goes as low as ₹4.00 for 50k+ minutes

Everything in Business, plus:

  • Custom SLA commitments (99.9%)
  • Dedicated account manager
  • Custom fine-tuned voice models
  • Unlimited call history retention

24/7 Phone & Slack support

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